Embedded

When the analytics parameter is set to embedded the transcript will include the analytics data under the analytics field.

{
  "asr": "7.4.0-4",
  "confidence": 0.86,
  "donedate": "2023-07-05 23:35:29.345806",
  "utterances": [
    {
    }
  ],
  "license": "ASRUse-voci_ops_nonprod-e67e86e4ee40",
  "ended": "2023-07-05 23:35:29.348739",
  "started": "2023-07-05 23:35:26.025793",
  "model": [
    "eng-us:callcenter"
  ],
  "recvdate": "2023-07-05 23:35:26.296151",
  "nsubs": 1,
  "analytics": {
    "status": "completed",
    "sid": "collections",
    "insights": [
      {
        "name": "Social Security Number",
        "speaker": "Agent",
        "timestamp": 21.46,
        "label": "[SSN]",
        "audio_redacted": false,
        "text_redacted": false,
        "response": true,
        "response_label": "[SSN]",
        "response_timestamp": 24.43,
        "response_audio_redacted": true,
        "response_text_redacted": true,
        "compliance_violation": false,
        "group": "Account Verification"
      },
      {
        "name": "Email",
        "speaker": "Client",
        "timestamp": 186.39,
        "label": "|Email|",
        "type": "PII",
        "custom": false,
        "audio_redacted": true,
        "text_redacted": true,
        "response": false,
        "compliance_violation": false,
        "group": "Account Verification"
      }
    ],
    "entities": [
      {
        "type": "USSocialSecurityNumber",
        "label": "[SSN]",
        "start": 24.43,
        "end": 25.63,
        "redacted": true
      },
      {
        "type": "Email",
        "label": "[EMAIL]",
        "start": 186.39,
        "end": 186.83,
        "redacted": true
      }
    ]
  }
js

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