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  3. Live

Callback

PreviousLiveNextListen

Last updated 1 year ago

This endpoint is used for accepting transcribed utterance callbacks from telephony platforms such as Five9.

{
    "source": "file",
    "utterance": {
        "donedate": "2023-04-12 19:41:27.328595",
        "text": "Well, we did send out a letter to all our clients notifying of this increase. It was a management decision.",
        "recvtz": [
            "UTC",
            0
        ],
        "confidence": 0.85,
        "end": 80.33,
        "start": 71.81,
        "recvdate": "2023-04-12 19:41:26.141208",
        "metadata": {
            "source": "file",
            "model": "eng-us:callcenter",
            "uttid": 7,
            "channel": 1
        }
    }
}

Accepts real-time callbacks

post

Note this method accepts callbacks from V-Blaze.

POST /live/callback
{
    "confidence": 0.89,
    "donedate": "2019-09-09 15:24:31.532134",
    "emotion": "Positive"
    ....
}
Query parameters
idstringOptional

incoming id

statusstringOptional

incoming status

Body
anyOptional
Responses
200
If incoming json is received successfully
Responsestring
404
If unable to accept incoming json
500
Internal server error
post
POST /live/callback HTTP/1.1
Host: 
Content-Type: application/json
Accept: */*
text